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Reports: Tracking Sent Email Messages – Messages Sent and Delivery Status
The number one type of Support request we receive involves tracking sent email messages and seeing what happened to them. Most of these questions could be answered by the users themselves if they were...
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What’s Happening With My Account? – Account Status Reports
Customers often want to know what is happening and why – and rightly so! Many of the Support requests we receive involve tracking down information in logs and determining why certain things happen the...
View ArticleHow can I determine if an email was actually sent to me?
Someone claims to have sent you an email message. You never got it, as far as you know. How can you determine if the sender actually sent the message? How to you prove or disprove the claim? This...
View ArticleShould I click on this crazy looking URL?
Transcript Hi, and welcome to “Ask Erik!”. I was recently asked by one of our customers what all of these crazy letters in these website URLs mean?...
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Custom Email Header Tracking and Reporting
Does your outbound email sending system incorporate custom email headers in each message … headers that track potentially important per-message information such as: Email Campaign ID Customer Segment...
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